1. Introduction
At Snehansh Properties (“we”, “us”, “our”), we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [https://snehanshproperties.com] and when you engage with our real-estate services.

2. Information We Collect
We may collect and process the following types of information:

• Personal data you provide: name, contact details (email, telephone/WhatsApp), address, property preferences, transaction information, and any documents you submit for property buying/selling/leasing services.

• Usage data: When you visit our website, we may automatically collect information such as IP address, browser type, pages visited, referral URL, time & date of visit, and other technical information.

• Cookies and similar technologies: We may use cookies, web beacons, log files, and similar technologies to improve user experience, analyse website usage, and for marketing/analytics purposes.

3. How We Use Your Information
We use your information for the following purposes:

• To provide, manage and improve our real-estate services (buying, selling, leasing, investment guidance) and website operations.

• To respond to enquiries you submit via the website or other channels.

• To send you updates, newsletters, offers or marketing communications (with your consent where required).

• To analyse trends, administer the website, track users’ movements, and gather demographic information for internal business purposes.

• To comply with legal obligations, resolve disputes, and enforce our agreements.

4. Disclosure of Your Information
We may disclose your data:

• To third-party service providers who perform services on our behalf (such as marketing, data analysis, website hosting) under confidentiality obligations.

• To our business partners (e.g., property developers, sellers, brokers) as required to facilitate a transaction you have authorised.

• When required by law or regulations (e.g., court order, government request) or to protect our rights, safety, property, and the public.

• In the event of a merger, acquisition, or sale of all or part of our business, your data may be transferred as part of the transaction — we will seek to ensure protection of your right to privacy.

5. Data Security
We implement appropriate technical and organisational security measures to safeguard your information from unauthorised access, disclosure, alteration, or destruction. However, no internet transmission or electronic storage is 100% secure; therefore, we cannot guarantee absolute security.

6. Retention of Data
We will retain your personal information only as long as is necessary for the purposes described in this Policy, unless a longer retention period is required or permitted by law. When no longer needed, we will securely delete or anonymise your data.

7. Your Rights
Subject to applicable law, you may have the right to:

• Access the personal data we hold about you.

• Request correction or deletion of your personal data.

• Object to or restrict the processing of your personal data.

• Withdraw your consent (where processing is based on consent).
  To exercise any of these rights, please contact us at the details provided below.

8. Cookies & Third-Party Links
Our website may use cookies and similar technologies to personalise your experience and for analytics. You can configure your browser to reject cookies, but that may affect your ability to use some parts of the website. Our website may include links to third-party sites; we are not responsible for their privacy practices and encourage you to review their policies separately.

9. Children’s Privacy
Our services are not directed to children under 18. We do not knowingly collect or retain personal data from anyone under 18. If you believe we have inadvertently done so, please contact us and we will delete the information promptly.

10. Changes to This Policy
We may update this Privacy Policy from time to time. We will post the updated version on the website and indicate the date of the last revision. Your continued use of the website after changes constitutes your acceptance of the revised Policy.

11. Contact Us
If you have any questions, concerns or requests regarding this Privacy Policy or how your data is handled, you may contact us at:
Snehansh Properties
Shop No 34, Building No 20, Vinay Residency, West Khaira, Yashwant Srushti Road, Boisar, Palghar – 401501, Maharashtra, India